Germany

Delivery within 3-5 days after shipping
DHL package insured shipping: € 4.99 (free shipping from € 49)

Austria, Belgium, France, Italy, Netherlands

Delivery time: 4-8 working days after shipping
DHL package insured shipping: € 5.99 (free shipping from € 59)

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Delivery time: 4-8 working days after shipping
DHL package insured shipping: € 9.99 (free shipping from € 59)

Switzerland

Delivery time: 4-8 working days after shipping
DHL package insured shipping: € 11.99 (free shipping from € 79)

Usually your orders leave our warehouse 24 hours after we receive them. In the case of seasonal promotions, it is possible that the processing of orders will take a little longer. We thank you for your understanding.

International Buyers - Import duties, taxes and charges are not included in the item price or shipping charges. These fees are charged to the purchaser. Inquire before buying at the customs office of your country, incur the additional costs. Miss Sophie is not responsible for any additional fees or customs fees charged by your country to retrieve your package.

Returns

I want to return my order, what should I do?
Note that a refund can only be considered if the products are unopened and unused returned to us. Contact our customer service through our contact form or write us an email. Unfortunately, we can not currently offer to bear the cost of your return shipping and ask you, in this case, your return sufficiently franked.

You can find more in our cancellation policy.