1. Scope

For all orders via our online store by consumers and businesses, the following terms and conditions apply. 

A consumer is any natural person who enters into a transaction for purposes which can be attributed primarily neither commercial nor independent professional activity. Entrepreneur is a natural or legal person or a legal partnership, in concluding a legal transaction in their commercial or independent professional activity.

Compared to entrepreneurs, these terms also apply to future business relations, without us having to reiterate to them. Used by the trader conflicting or additional terms and conditions are hereby objected to their application; they are only part of the contract if we have expressly agreed.

 

2. Contractor, Conclusion

The purchase comes with Miss Sophie GmbH.

By setting the products in the online shop we submit a binding offer to conclude a contract on this article. You can insert our products initially suggested to the cart at any time to correct your input before submitting your binding order by using the space provided in the ordering process and explained proofing tools. The contract is concluded by accepting by clicking the order button the offer on the basket of goods. Immediately after sending the order you will receive once a confirmation e-mail.

A binding contract may also previously concluded as follows:

If you have chosen credit card payment, the contract is concluded at the time the credit card charge.

If you choose the payment method PayPal, the contract is concluded at the time your confirmation of payment instruction to PayPal.

The for the formation of the contract languages ​​are German and English.

We save the contract text and send you the order data and our conditions via e-mail. The terms and conditions can be found on this page at any time here. Your past orders are accessible for security no longer on the Internet.

 

3. Delivery

Nor shipping costs are added plus to the specified product prices. For details on the amount of shipping, consult the offers.

We only provide the transport route. Unfortunately, a self collection of the product is not possible.

We also deliver to packing stations

 

4. Payment

In our shop you have the following payment methods available:

Credit card
The charge on your credit card is to complete the order.

Paypal
You pay the invoice amount through the online provider PayPal. You must be registered in principle there or to only register legitimize with your login and confirm the payment instruction to us. You'll get more information during the ordering process.

Klarna
Statement: The payment period is 14 days from delivery of the goods or, in other services, the provision of the service. The calculation conditions for the accounting department for shipment to Germany can be found here and for shipment to Austria here.

Hire purchase (only available in Germany): With the financing service of Klarna you can purchase flexible in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR) or pay under the specified otherwise in the box office conditions. The installment is in each case the end of the month after sending a monthly statement by Klarna due. For more information, hire purchase, including the Terms and Conditions and the European Standard Consumer Credit Information here.

Instant Transfer
Select a payment method in the shopping basket Instant bank transfer, in using an SSL certificate provided for secure data transfer window in which you specify the inquired banking data opens. Now the mask you might know from your online banking appears. Sign in as normal and execute the transfer as usual, confirm the end with your tan. Once this is done, you will receive a payment confirmation by e-mail - and we, the dealer, too. You are then automatically redirected back to our shop.

Amazon Pay
Do you own an Amazon-Pay account so you can pay with this your order in our shop. Follow this the instructions after selecting the payment option at check out.

5. Withdrawal

Consumers have the statutory right of withdrawal as of the cancellation to be described. Entrepreneurs will be given no voluntary withdrawal.

6. Warranty and Guarantees

It is the statutory warranty rights. For information on any applicable additional guarantees and the precise conditions each time product and special information pages in the shop.

Customer Service: You can contact our customer service for questions and complaints on weekdays 9:30 to 12:30 at the telephone number 030/403674020 or by e-mail at service@miss-sophie.com.

7. Online dispute resolution

.. Online dispute resolution pursuant to Article 14, Section 1 of ODR VO: The European Commission provides a platform for online dispute resolution (OS) ready, which can be found under http://ec.europa.eu/consumers/odr/.

8. Final Provisions

Are you an entrepreneur, then German law applies excluding the UN sales law.

 Are you a merchant in terms of the Commercial Code, legal entity under public law or public special fund, the exclusive jurisdiction for any disputes arising from contractual relationships between us and you our place of business.

 9. Partner

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment will be made to Klarna:

Statement: The payment period is 14 days from delivery of the goods / ticket / or in other services, the provision of the service. The calculation conditions into account purchase for shipment to Germany can be found here and for shipment to Austria here.

Hire purchase (only available in Germany): With the financing service of Klarna you can purchase flexible in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR) or pay under the specified otherwise in the box office conditions. The installment is in each case the end of the month after sending a monthly statement by Klarna due. For more information, hire purchase, including the Terms and Conditions and the European Standard Consumer Credit Information here.

The use of the payment account, hire purchase and debit requires a positive credit check. To that extent we will forward your data in the purchase initiation and execution of the purchase agreement to Klarna for the purpose of address and credit check. Please understand that we can offer those kinds of numbers you only who are justified by the results of the credit check. For more information and Klarna Terms of Germany can be found here and here for Austria. General information about Klarna is available here. Your personal information will be handled by Klarna in accordance with the applicable data protection regulations and as indicated in Klarna Privacy rules Germany / Austria.